Question 1

How Much Does Therapy Cost?

Accepted Answer

My session rate is $180.00 per session. I do offer a sliding scale fee based on financial hardship.

Question 2

Do You Offer A Reduced Fee?

Accepted Answer

I do have a reduced session fee but have limited spaces available for reduced fee patients. Please send me a message to see if I have availability at this time.

Question 3

Do You Accept Insurance?

Accepted Answer

I do not accept insurance. Many insurance plans do provide the opportunity for your counseling session fee ($180) to be applied to your insurance Out-of-Pocket maximum benefits. I recommend patients utilize Reimbursify to submit their itemized receipt (called a "Superbill" in the insurance world) to their insurance carrier. Your first claim filed through Reimbursify is free!Please call your insurance company prior to your first appointment and request further information regarding your out-of-network benefits.

Question 4

How Does Telehealth Work?

Accepted Answer

I utilized a HIPAA-Encrypted EHR platform called SimplePractice, which embeds the encrypted links to our telehealth session in reminder e-mails and text messages to you prior to our appointment time.  You must be physically present in the state of Tennessee or Georgia in order to participate in sessions. Telehealth is clinically proven to be as effective as in-person therapy.

Question 5

Can You Prescribe Medication?

Accepted Answer

I am not a doctor and I do not prescribe medication. When appropriate, I will refer you to a prescribing provider for a medical evaluation. Additionally, I will be happy to work in conjunction with your medical treatment team if you request care coordination.

Question 6

How Many Sessions Do I Need?

Accepted Answer

This is completely up to you. I am not the type of therapist to say "You need to come every week for the next 8 weeks or else". I usually will leave it up to you to let me know how often you feel like you'd like to meet for therapy, and can always make recommendations based upon symptom severity.

Question 7

What Is The Best Way To Contact You?

Accepted Answer

For new patient intake requests, please feel free to utilize my online booking platform or send me an e-mail at caroline@carolinethecounselor.com.

For established patients, utilizing the patient portal's secure messaging system is the best way to get in touch with me. I am a millennial and strongly dislike the phone as many of my peers do, but if needed you can call and leave me a message and I will try to get back to you in 48-72 hours.

FAQ

Frequently asked questions